Active in more than 50 countries, eServGlobal helps service providers to grow new revenues, reduce churn and lower costs with our innovative end-to-end solutions.
eServGlobal is a publicly listed company on the London Stock Exchange (ESG) and the Australian Securities Exchange (ESV).

Our approach

Flexible solutions for greater responsiveness
eServGlobal provides innovative and flexible solutions with on-going product development, based on a deep understanding of our clients’ challenges, for a long-term partnership. This allows eServGlobal to select the most appropriate solution from our comprehensive portfolio of products which can be customised to meet any specific business or technical requirement. Service providers can then rapidly deploy new services that improve the user experience, increase customer loyalty and generate additional revenue.

A worldwide presence for efficient end-to-end services
With 14 offices across 5 continents and staff from more than 20 different nationalities, eServGlobal has a truly international culture with which to meet our clients’ specific local requirements and perfectly integrate our solutions into service providers’ networks.

Innovation for smooth migration and adaptability
eServGlobal’s innovative solutions assure service providers of seamless evolution to new network architectures, such as IMS and beyond.

More than 20 years experience
Over 80 of the world’s leading service providers, with over 400 million mobile subscribers in more than 50 countries, are taking advantage of eServGlobal’s end-to-end solutions and expertise to deliver revenue-generating services.

Our history

Founded in 1991, eServGlobal has focused on the telecommunications networks software market since 1997.

In September 2000, the company was listed on the Australian Stock Exchange (symbol: ESV) and in October 2004 the company was listed on the London Stock Exchange AIM Market (symbol: ESG).

Continuous innovation and rapid transformation have been themes throughout FERMA’s history. Founded in 1983 within the computer pole of the Intertechnique Group, primarily a pioneer of voice processing, FERMA soon began capitalizing on evolving technologies to benefit its clients. FERMA SA developed on both the market for prepaid services and for voice messaging services for telecommunication operators and has established itself as a leader in today’s global marketplace.

From November 1st, 2005 FERMA SA became part of eServGlobal: The combination of the two companies provides a unique capability to deliver end-to-end solutions for all interactive communications and advanced services.