eServGlobal is actively taking part in various industry events to share ideas and experience.
You can meet us at the following events and locations:

Ngarachamayong Cultural Center
Koror, Republic of Palau
19-24 April, 2008

Marriott Charles De Gaulle
Paris, France
22-24 April, 2008

This means that service providers can now offer their customers innovative location-based services, such as the Mobility Suite’s Home/Office Zone, enabling customers to use their mobile handset at attractive tariff rates linked to their location.

For example, if a customer receives a call to their mobile at home, they will be connected in their Home Zone, and billing will start at a corresponding tariff. If they leave the house with the call still active, the device will switch to the appropriate mobile tariff, without disruption to the user experience.

ChargingMax’s strength for FMC is its ability to support multiple access networks in parallel. Furthermore, it can handle charging changes midway through a call – for example, changing the device, the quality of service, or the type of session (eg from a voice call to a video call). This powerful real-time charging can prevent credit over-runs, reducing revenue leakage and credit risks.

Service providers can now implement effective message solutions faster than ever before, thanks to eServGlobal’s MessageMax.

Fast and efficient delivery of SMS messages is essential for customer satisfaction. However, congestion, fraud attempts and message spam must all be addressed.

eServGlobal’s MessageMax offers a range of solutions to improve message delivery and reduce costs for service providers. These solutions are now available as complete stand alone packages to ensure rapid service implementation, reducing the time to market. In addition, the easy-to-use service control environment gives service providers the ability to efficiently manage the significantly different demands of application messaging.

The MessageMax solutions optimize routing to provide the best message delivery, whether for Message Termination or Message Origination. Service providers can increase customer satisfaction with robust SMS firewalling, SMS anti-fraud and anti-spam services, and increase revenue with end user personalization options (barring, forwarding, copy, etc).

With low cost, flexible IP-based service messaging frameworks, it is also possible to offer attractive combinations of multimedia service delivery such as to instant messaging (IM) and email, including integration with the customers’ mobile address book.

Service providers can offer value-added services to drive revenue, while increasing customer satisfaction. Combined with real-time charging and express first delivery attempt, advanced service controls are available to give service providers the most flexibility, while not compromising fast implementation of the solution.

Please contact us at info@eservglobal.com to learn more about eServGlobal solutions and our great field experience.