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FMC's promise - convergence
of services which are transparent to the access network
- is becoming more and more a reality, as the convergence
landscape is starting to enjoy major attention from
many operators (mobile, fixed or broadband), infrastructure
providers and handset manufacturers.
eServGlobal, based on its
comprehensive product portfolio, enable communication
service providers to deliver wireline and converged
fixed mobile services to their users.
ChargingMax
- Service Pricing
Charging, Rating and Billing
represent a major challenge for all operators, as they
look to deliver convergent offers to their customers.
In the early stages of FMC,
service pricing will definitely be used as a way to
drive uptake, therefore innovative pricing schemes as
HomeZone pricing and intelligent routing (least-cost
and quality dependancy). More and more complex subscription
packages (such as unlimited basic services combined
with pay-per-use, premium services and loyalty) will
also be used to drive migration to FMC.
More
In this context, eServGlobal ChargingMax solution
enables operators to innovate and adapts to the new
market requirements in terms of pricing strategy, user
segmentation and hybrid services (prepaid and postpaid).
Based on its real-time multimedia charging, multiple
packages, multi-layer user account balances, hybrid
subscriptions (corporate and personal use or individual
and family use), on-demand services capabilities, the
ChargingMax products combine user awareness
and best-of-breed charging and session management
for any network, allowing operators to save on their
initial investments by implementing a smooth transition
to IMS.
As telecoms business models are no longer fuelled by
one-source revenue (customer), but from many sources
including advertising, sponsorship and on-demand services,
ChargingMax provides advanced features as revenue-sharing,
MVNO support and real-time content charging.
M@ilis - Unified VoiceMail
eServGlobal M@ilis solution enables service
providers to deliver a set of messaging options to improve
both personal and business communication. Operators
providing FMC services can offer features like single
VoiceMail access (for all fixed and mobile), sub-mailboxes
(for the members of the family), Call Notify, Video
Mail. Therefore, service providers can boost their revenue
by increasing their call completion and call-back calls
ratio while improving customer satisfaction and experience.
INMax - Mobility services
and Call Routing
Location-based services are, at present, one
of the major drivers for convergence, as they allow
users to benefit from price reductions and promotions,
depending on their current location.
eServGlobal provides operators with a best-of-breed
Location-based services, which supports features like
HomeZone, Location-based charging, HomeZone notification,
cellId/lac/GIS support, HLR inquiry as well as integration
with existing network location platforms.
Based on SIP Presence & Availability, the
solutions allows the routing of incoming calls, messages
and sessions to the mobile, NGN, landline, and finally
to a single voice mail, video mail or SMSC (find-me-follow-me
services).
Please contact us at info@eservglobal.com
to learn more about eServGlobal solution and our
great field experience.
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