News on-line
N°4
November 2006
 
 
 

eServGlobal is actively taking part in various industry events to share ideas and experience.
You can meet us at the following events and locations:

 
 
   

3G China Global Summit 2006

  Beijing Frienship Hotel
Beijing, China
November 15-16, 2006
   
GSM 3G India
 

Grand Hyatt Mumbai
Mumbai, India
January 22-23, 2007

 
   
 
FMC's time may have come
 

FMC's promise - convergence of services which are transparent to the access network - is becoming more and more a reality, as the convergence landscape is starting to enjoy major attention from many operators (mobile, fixed or broadband), infrastructure providers and handset manufacturers.

eServGlobal, based on its comprehensive product portfolio, enable communication service providers to deliver wireline and converged fixed mobile services to their users.

ChargingMax - Service Pricing

Charging, Rating and Billing represent a major challenge for all operators, as they look to deliver convergent offers to their customers.

In the early stages of FMC, service pricing will definitely be used as a way to drive uptake, therefore innovative pricing schemes as HomeZone pricing and intelligent routing (least-cost and quality dependancy). More and more complex subscription packages (such as unlimited basic services combined with pay-per-use, premium services and loyalty) will also be used to drive migration to FMC.

More In this context, eServGlobal ChargingMax solution enables operators to innovate and adapts to the new market requirements in terms of pricing strategy, user segmentation and hybrid services (prepaid and postpaid).

Based on its real-time multimedia charging, multiple packages, multi-layer user account balances, hybrid subscriptions (corporate and personal use or individual and family use), on-demand services capabilities, the ChargingMax products combine user awareness and best-of-breed charging and session management for any network, allowing operators to save on their initial investments by implementing a smooth transition to IMS.

As telecoms business models are no longer fuelled by one-source revenue (customer), but from many sources including advertising, sponsorship and on-demand services, ChargingMax provides advanced features as revenue-sharing, MVNO support and real-time content charging.

M@ilis - Unified VoiceMail

eServGlobal M@ilis solution enables service providers to deliver a set of messaging options to improve both personal and business communication. Operators providing FMC services can offer features like single VoiceMail access (for all fixed and mobile), sub-mailboxes (for the members of the family), Call Notify, Video Mail. Therefore, service providers can boost their revenue by increasing their call completion and call-back calls ratio while improving customer satisfaction and experience.

INMax - Mobility services and Call Routing

Location-based services are, at present, one of the major drivers for convergence, as they allow users to benefit from price reductions and promotions, depending on their current location.

eServGlobal provides operators with a best-of-breed Location-based services, which supports features like HomeZone, Location-based charging, HomeZone notification, cellId/lac/GIS support, HLR inquiry as well as integration with existing network location platforms.

Based on SIP Presence & Availability, the solutions allows the routing of incoming calls, messages and sessions to the mobile, NGN, landline, and finally to a single voice mail, video mail or SMSC (find-me-follow-me services).

Please contact us at info@eservglobal.com to learn more about eServGlobal solution and our great field experience.

 
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