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Today's telecom market is
facing new challenges mainly due to the highly competitive
and saturated markets, with a high risk of commoditisation
of the major revenue generation stream - voice communications.
Operators are focusing today on operational business
models which allow them to optimize their cost model,
while having to manage hybrid networks in a transition
phase to full-IP (TDM and NGN, fixed and mobile). In
the same time, operators are trying to preserve and
improve their margins by expanding their product portfolio
with next-generation services (Instant messaging, Video
conferencing, Presence, Mobility ...).
eServGlobal is deeply convinced that the IT and IN
infrastructure and associated business processes must
evolve, in order to better answer the new market reality
- services available to all users (prepaid and postpaid)
across various networks (mobile, fixed, NGN/IMS), with
the same level of quality and charging transparency.
More
eServGlobal's Charging Solutions are designed:
- to connect with
a wide range of networks and deliver high efficiency
in hybrid network environments, enabling operators to
connect their different network segments (CDMA - GSM
connectivity, SS7 - NGN connectivity, ...) and to provide
a consistent experience to all their users. eServGlobal's
solution allows operators to achieve a smooth transition
to 3G and fixed broadband networks, while saving on
their investments and significantly reducing migration
risks.
- to boost mass-market
adoption of multimedia services by adding a new level
of service richness and flexibility, allowing operators
to stimulate service usage and new service uptake, while
reaching previously untapped market segments. For example,
by using Service Bundling features, operators can easily
define new, innovative offers based on classic (voice
and SMS) and multimedia (MMS, video conferencing,…)
services and target the "right" market segments,
thanks to attractive tariff plans, service packages,
and advanced payment methods.
eServGlobal Charging Solutions enable operators to
achieve important cost reduction (CAPEX & OPEX)
and better operational efficiencies through a optimal
IT/IN infrastructure with one centralized services catalog
and customer database. Hybrid service offers (e.g. mixed
personal-professional subscriptions, prepaid-postpaid
User Groups, …) allow operators to establish a
reputation for market innovation, to capture market
share faster and to increase profitability.
Please contact us at info@eservglobal.com
to learn more about eServGlobal solution and our
great field experience.
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