I wish to express my appreciation for the excellent support provided by eServGlobal during [the] Christmas/New Year period. The local support team did excellent work auditing and configuring the platform before Christmas. A very intelligent balancing of the traffic on all UAS' was the key for the success."
Tomasz Parzuchowski, Service Platforms Operations Manager
What makes our partnership with eServGlobal so beneficial for operators is that it consolidates all pre and postpaid customer management in one platform, ultimately reducing operating costs while increasing customer satisfaction."
Bob Lento, President, Information Management, for Convergys
The flexibility and advanced technology of the solutions were the deciding factors when awarding this contract. eServGlobal solves issues related to accelerated growth, allowing us to open the systems to higher subscriber phases at a much lower cost."
C Mani Chaulagain, CEO Nepal Satellite Telecom
When we were analyzing the short list of providers for our MNP solution, it was very clear that eServGlobal had the best solution and their commitment to deliver on our timeline would be the key factors in forming a partnership."
Andrew Raúl Ramírez, Chief Technology Officer, Nextel Mexico
2degrees is associated with being smarter than our competition - this involves providing flexible services which can quickly adapt to our user base. We chose ChargingMax due to the agility, innovation and professionalism of eServGlobal - this will continue to drive our relationship into the future."
Eric Hertz, Chief Executive Officer, Two Degrees Mobile Limited
eServGlobal has developed a reputation for fast, scalable and reliable network control and rating capabilities of their products. We are pleased to combine forces with them, and in turn, to strengthen SunTec's dynamic pricing and billing offering to communications service providers."
K Nanda Kumar, President and CEO, SunTec
I really want to thank you for all your support over these last several months. You and your teams have far exceeded my expectations. It was very evident that you cared as much as we did about putting forth a quality product within the required timelines."
Dan Meenan, Director of Site Development, NTELOS
Management Team
Richard Mathews: Chief Executive Officer
Richard has over 20 years of management experience in telecommunications, software and investment.
Prior to eServGlobal, he established MHB Holdings, and held the position of Managing Partner. Previous positions include senior Vice President of J.D. Edwards and Chief Executive Officer of Mincom, Australia’s largest enterprise software company.
Craig Halliday: Chief Operating Officer
Craig Halliday has a strong record of growing businesses to achieve consistent, profitable growth. Prior to eServGlobal, Craig served as Executive President of Field Operations (COO) at Mincom, where he achieved record-breaking growth in both revenues and profitability.
He has worked in the high-tech industry as an executive and investor since 1996 and has held senior roles including President of PeopleSoft Japan and various management positions within J.D. Edwards.
Stephen Blundell: Chief Financial Officer
With nearly 20 years of experience in finance and operations, Stephen took over the role of eServGlobal’s Chief Financial Officer in 2009.
Paul Beesley: Chief Technical Officer
Paul has over 25 years of experience in the Information Technology industry.
Prior to eServGlobal, Paul held a variety of management roles at Mincom, including Executive Vice President of Research and Development.
Paul has a proven track record for commercial enterprise software development, from developing large, scalable enterprise solutions to mobile applications.
Jason Lilenstein: General Counsel
Jason is responsible for eServGlobal’s legal and company secretarial functions. He has significant experience in software transactions and other legal, company secretarial and governance work in multiple jurisdictions, most recently as General Counsel at Mincom, Australia’s largest enterprise software company.
Jason holds law and accountancy degrees and a graduate diploma in company secretarial practice.
Laurence Blanchard: Human Resources Director
Laurence Blanchard is Global Human Resources Director at eServGlobal. Prior to joining eServGlobal, Laurence held several executive human resources positions with international Telecoms and Hi-Tech companies, including HR Director for France and Belgium at Lucent Technologies and Corporate HR Director at ESI Group.
She is focused on building a global HR infrastructure and fostering a company-wide passion for serving customers.