Published in Connect World Europe I, January 2008

The telecommunications market is changing rapidly, responding to internet convergence and an explosion of user-generated content. What is the impact of Web 2.0 on mobile services? What are the needs of sophisticated users who live their lives online? [...]

Published in the France-China Chamber of Commerce Internet Dossier, January
2008

The growing online shopping market in China presents opportunities for merchants to increase their revenue. However, the lack of payment options is often a barrier to purchases. Mobile phones can provide the solution. [...]

Published in Telecom Asia Billing and OSS supplement, Oct 2007

Laurent Lafarge of eServGlobal examines ways service providers can achieve true service convergence while ensuring high quality service and an effective return on investment. [...]

Published in eStrategies Middle East, May 2007

The challenge of multi-play networks and the new IP Multimedia Subsystem (IMS) environment for service providers will be to upgrade legacy infrastructure in a way which does not increase service complexity, while at the same time innovating and adapting to new market requirements for terms of pricing strategy, user segmentation and payment methods. [...]

Published in The Billings Journal, May 2007

Mobile commerce presents opportunities for operators to increase revenue through selling more products and services, generating more transaction commissions, and increasing network traffic. [...]