Fixed-Mobile Convergence (FMC) is an opportunity for network operators to leverage their existing business and to enter into new markets. FMC provides a clear competitive advantage by enabling operators to defend traditional revenues, while offering innovative and converged services to generate new revenue streams.

New technologies (SIP, UMA…), partnerships (MVNO, ISP…) or mergers and acquisitions are breaking down the boundaries between fixed (PSTN), mobile and broadband (IP). Service providers in all segments are now competing on each other territories. VoIP providers are threatening traditional voice revenue; mobile attempts to substitute fixed; fixed tries to substitute cable; and so on.

In order to succeed in this changing environment, operators have to shift their focus from the network to the end-user services. The key to a successful FMC deployment is not to compete on price, but with value-added services delivering personalization and mobility to the end-user.

At eServGlobal, we use our multi-networks and real-time service control expertise to integrate with your systems, and to deliver these value-added FMC services. eServGlobal FMC solutions are based on a common service platform environment for both fixed and mobile services, enabling Service Providers to offer, in a cost-effective way, personalized and mobility-aware service bundles to residential and business users.