I wish to express my appreciation for the excellent support provided by eServGlobal during [the] Christmas/New Year period. The local support team did excellent work auditing and configuring the platform before Christmas. A very intelligent balancing of the traffic on all UAS' was the key for the success."
Tomasz Parzuchowski, Service Platforms Operations Manager
What makes our partnership with eServGlobal so beneficial for operators is that it consolidates all pre and postpaid customer management in one platform, ultimately reducing operating costs while increasing customer satisfaction."
Bob Lento, President, Information Management, for Convergys
The flexibility and advanced technology of the solutions were the deciding factors when awarding this contract. eServGlobal solves issues related to accelerated growth, allowing us to open the systems to higher subscriber phases at a much lower cost."
C Mani Chaulagain, CEO Nepal Satellite Telecom
When we were analyzing the short list of providers for our MNP solution, it was very clear that eServGlobal had the best solution and their commitment to deliver on our timeline would be the key factors in forming a partnership."
Andrew Raúl Ramírez, Chief Technology Officer, Nextel Mexico
2degrees is associated with being smarter than our competition - this involves providing flexible services which can quickly adapt to our user base. We chose ChargingMax due to the agility, innovation and professionalism of eServGlobal - this will continue to drive our relationship into the future."
Eric Hertz, Chief Executive Officer, Two Degrees Mobile Limited
eServGlobal has developed a reputation for fast, scalable and reliable network control and rating capabilities of their products. We are pleased to combine forces with them, and in turn, to strengthen SunTec's dynamic pricing and billing offering to communications service providers."
K Nanda Kumar, President and CEO, SunTec
I really want to thank you for all your support over these last several months. You and your teams have far exceeded my expectations. It was very evident that you cared as much as we did about putting forth a quality product within the required timelines."
Dan Meenan, Director of Site Development, NTELOS
Mobile
In today’s competitive environment, mobile operators in the high penetration market are experiencing a slowdown in growth and revenue, while others in the low penetration market need to tackle the growth and find new ways of delivering services to a larger, low-ARPU public.
As fixed-line and broadband players are increasingly offering IP telephony, they are able to compete more effectively on price, threatening the mobile voice, including the lucrative roaming, revenues. In addition, even if mobile VoIP may be immature, mobile operators need to consider the potential threat or opportunities of emerging IP-based wireless networks (UMA: WIFI, WIMAX, etc.) and of mobile email and IM on their lucrative messaging business.
To address their key business issues, mobile operators around the world need to stimulate revenue and reduce costs in saturated markets, while being able to deliver strong growth at low acquisition costs in emerging markets. The key to success is to focus on end-user services that bring value to each market segment through personalization and mobility, bundles and promotions, pricing and payment, innovation and convergence.
At eServGlobal, we use our multi-networks and real-time service control expertise to integrate with your systems, and to deliver these innovative and customized mobile services to your residential and business users. eServGlobal Mobile solutions are based on a real-time and network-independent service platform enabling fast service creation and delivery, providing service personalization and convergence, and ensuring revenue collection and cost optimization.