eServGlobal continues its collaboration with existing customer, Ooredoo Tunisia through a two-year contract, which encompasses technology platform upgrades as well as two-years of support through to 2019.
eServGlobal has been a technology vendor to Ooredoo Tunisia for more than a decade, facilitating all prepaid recharge requirements. eServGlobal will upgrade the technology platforms to the new releases of PayMobile for electronic recharge and VoMS for Voucher Management to facilitate a comprehensive recharge offering for the largely prepaid subscriber base.
James Hume, eServGlobal COO, said, “We have worked with Ooredoo Tunisia for over a decade, they are a valued existing customer and I’m pleased to continue our strategic engagement. This is an example of how we work closely with our customers to develop long-term, mutually-beneficial partnership based on multi-year revenue and upgrades cycles.”
Hatem Mestiri, Ooredoo Tunisia, CTO, said, “Tunisia is a growing and dynamic market with strong demand for innovative new technologies. In the many years that we have worked with eServGlobal, we have seen the demonstrated ability of their technology and, particularly recently, their commitment to supporting and engaging with their customers. It is important to us to trust our technology partners. We look forward to continuing this partnership as we work together to build technology solutions for the Tunisia of tomorrow.”
Ooredoo Tunisia is the leading telecommunication provider in the country, with over 7.5 million customers. It is part of the Ooredoo Group, which has a presence in ten markets across North Africa, the Middle East and Southeast Asia. eServGlobal is currently working with Ooredoo Group affiliates in four countries.